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3SCREEN can work with all operating systems. This includes Mac OS, Windows, Chrome and even a Nintendo Switch!

Yes, 3SCREEN can be used with the Microsoft Surface. The Mini DisplayPort will drive video to one screen and the USB 3.0 port will drive video to the other screen (using a simple USB to HDMI adapter).

The 3SCREEN is also compatible with the Microsoft Surface Pro (versions 3, 4, 5, 6, 7, X). However, adjustments will be needed:

• Versions 3-4 require a Microsoft Surface Dock and 2 x Mini DisplayPort to HDMI adapters to function properly.
• Versions 5-7 can take advantage of the Microsoft Surface Dock 2 which allows for just one cable per screen (provided with the 3SCREEN).
• Version X will also need the Microsoft Surface Dock 2 in order for the 3SCREEN to fit properly. Please note that the 3SCREEN does cover up the Surface’s built-in kickstand, requiring use of the fixed angle kickstand that comes with the Tri-Screen.

All in all, while the 3SCREEN is compatible with the Surface Pro, we find it is best enjoyed on a traditional style laptop versus a tablet.

Yes, as long as your laptop screen is at least 11.8 inches wide (outside edge to outside edge) and as long as your laptop has a USB output and a video output, it is compatible with 3SCREEN.

• 2 x Mini HDMI to HDMI
• 2 x USB-C to USB-C (90 degree)
• 2 x USB-A to USB-C

We have worked with dozens of adapters and have a few recommendations:

• Mini-Displayport
• USB-C Hub
• Displayport
• USB 3.0 (PC)
• USB 3.0 (Mac)
• VGA
• Mini-DVI
• DVI
• Mini-VGA

These items can be cheaply and easily located online at Amazon, Walmart, BestBuy and most computer parts & peripheral retailers.

The 3SCREEN allows screen functionality on Samsung and Huawei devices using their individual softwares. However, it does not work on iPhone or other Android devices at this time.

Yes, the brightness is adjustable using the on screen display controls located on the side of each screen. You can also adjust brightness, contrast and other settings.

Each monitor on the 3SCREEN features a 1080P (1920×1080 pixel) resolution running at 60hz.

If your screens won’t turn on then you first need to check your connections.

• Make sure that you have BOTH a video AND power feed going to each screen. Unless your laptop has a USB-C with Display port or a Thunderbolt 3 port you will need to use 2 cables per screen to it to function. (1 HDMI video cable and 1 USB-C cable power)
• If you are using a USB-C port on your laptop along with a single USB-C 90 degree to USB-C cable for power and video, make sure that your laptop supports video over this USB-C port. Search for your laptop user manual online for these details.
• If you are using a USB splitter or USB-Hub try plugging the cables directly into the laptop ports instead of the hub or splitter and see if that fixes the problem. Most splitters and hubs split the power from a single USB port thus restricting the required power supply to each screen.

Next, make sure that you are using the correct combination of cables. 

If you are getting a message on one of the screens that says “No Signal” or “No Input” see below for some troubleshooting tips!

• Make sure that you have BOTH a video AND power feed going to each screen. Unless your laptop has a USB-C with Display port or a Thunderbolt 3 port you will need to use 2 cables per screen for it to function. (1 HDMI video cable and 1 USB-C cable power)
• If you are using a USB-C port on your laptop along with a single USB-C 90 degree to USB-C cable for power and video, make sure that your laptop supports video over this USB-C port. Search for your laptop user manual online for these details.
• If you are using a USB splitter or USB-Hub try plugging the cables directly into the laptop ports instead of the hub or splitter to see if that fixes the problem. Most splitters and hubs split the power from a single USB port thus restricting the required power supply to each screen.