We at 3SCREEN hope you love your new purchase. If not, we will happily accept your return for a refund or an exchange, subject to the conditions below: 

• Orders must be made at our official website. If you place the order on another platform, please contact their customer service for further help.
• Products can be returned within 14 calendar days of the shipment receiving date, excluding Final Sale items. Returned items must be postmarked at the designated shipping facility within the 14 calendar days Return Period.
• Item(s) must be return in original packaging. 

Any damage caused by individual factors, such as:

    (a) Products have been used, damaged, stained, or tainted including smell which would affect the ability to resell.

    (b) Products without all original components including plastic.

3SCREEN.CO and Ramibo Inc reserve the right to refuse any compromised items affected by the individual factors mentioned above. In some cases, 3SCREEN.CO and Ramibo Inc might charge a cleaning/restocking fee.

In the event that you make a purchase during a promotion where the total discount you received is dependent on the grand total cost of the order (Buy More, Save More Type Sales) and you wish to return an item(s), then the discount you qualified for is subjected to change to a lower discount as dictated by the promotion. The refund will then be recalculated accordingly to reflect promotional terms.

Returns have a $30.00 CAD flat fee for domestic orders (USA & CANADA) if you choose to use our discounted label (does not include Alaska, Virgin Islands, Puerto Rico and Hawaii, etc). You may also choose to ship through your preferred courier at your own expense.  

International customers shall be responsible for the shipping cost, as well as any duty and tax that occur when requesting return service. All fees imposed during or after shipping are the responsibility of the customer(tariffs, taxes, etc.). 

Before you return your order, please check your local customs and borders office and file a request to return your items.

3SCREEN.CO & Ramibo Inc are not legally authorized to do so on behalf of our international customers. Please file the request first before sending back your items.